Frequently
Asked Questions

Company

Who are you guys?

Check out our About Hugh & Crye page. The short version: a couple guys that call Washington, DC (and its boroughs of VA and MD) home.

Why shirts?

Well, it truly started with a need - we couldn't find shirts that fit and were reasonably priced. Beyond that, we do see the modern dress shirt as the single most important garment in a man's wardrobe. Learn more about our amazing shirts.

Where are you located?

In the heart of Georgetown in Washington, DC: 3212 O Street NW #5. Let us know if you'd like to stop by! Email service@hughandcrye.com, or call 202-250-3807.

Do you have retail locations?

Yup, here in Washington, DC. Come visit us in our studio.

Who are your models?

Our friends. Regular guys, that have never modeled before and happen to be photogenic. They're good people, and we see them as an extension of our brand.

Product/Design

What types of fabrics do you use?

We try to source the best cottons for our shirts, and that's mostly from Italian mills. Two-ply long-staple 100% Egyptian cotton, in 100s, 120s and 140s (yarn count). Happy to tell you why this is important, just send us a note: info@hughandcrye.com. Also check out the Anatomy of a Hugh & Crye Dress Shirt

Where are your shirts manufactured?

We manufacturer all over the world; our shirts and blazers are primarily manufactured in India using Italian fabrics. We're big fans of Made in the USA, but until we can make the economics and production needs work, we'll have to stick to producing elsewhere. We haven't given up on it yet though!

How should I care for my Hugh & Crye shirt?

We're glad you asked! Check out our recommended care instructions. And please feel free to give us a call or email if you have any questions at all.

Are your shirts wrinkle free?

All of the fabrics we use have been treated at the textile mills for 'easy care'. This just means that they should be easier to handle after a wash - easier to iron, with less stubborn wrinkles. The higher the yarn count, naturally the more likely the shirt will wrinkle given it is a finer fabric. We don't use traditional "wrinkle free" treatments that are popular with other brands such as Brooks Brothers because it involves heavy chemicals that are harmful to the environment and the people that handle them. Learn more about our approach to responsible sourcing.

I have long arms... will your shirts fit me?

We have every reason to think so. Check out the way we approach fit, and if you have any questions at all, give us a shout.

Do you have shirts for women?

We're super focused on menswear at the moment. That said, we're always listening to our customers, and should there be a need for women's shirts (or any other product for that matter), we will do our best to bring them to market.

I want to gift a friend...

Awesome. Check out our gift card.

Orders

Can you ship internationally?

Absolutely! Let us know if you have any difficulties during checkout (service@hughandcrye.com).

What forms of payment do you accept?

All major credit cards: American Express, Visa, and Mastercard. We also take debit cards.

What is your return policy?

It's pretty simple: whatever the reason, if you are unhappy with your shirt, let us know, and we will make it right. Call 202-250-3807 or email service@hughandcrye.com to initiate the return or exchange.

What are my shipping options?

We decided to partner with FedEx for all of our shipping. You can choose from several shipping options, including Ground which is the most economical. If you're in the metro-DC area, you can always select the "Local Pickup" shipping option and pick up your order at our studio.

Have questions?

Give us a call:
202-250-3807

Or drop us an email:
service@hughandcrye.com

The Fit Finder Prepare for handsomeness

Hugh & Crye shirts are sized differently than the masses, and are based on the shape of a man's torso. With two questions, our FitFinder will determine your H&C size. Then you can shop over 100 styles, and receive better-fitting shirts within 2-4 days.

Have questions?

Give us a call:
202-250-3807

Or drop us an email:
service@hughandcrye.com

First, record
your height. Head up, shoulders back!

Select your height

Adjust the handy slider to record your approximate height. You’re just one small step away from reaching your fit destiny.

Click and drag >
Feet
Cm
Have questions?

Give us a call:
202-250-3807

Or drop us an email:
service@hughandcrye.com

Next, select
your build. No two gentlemen are alike.

Select your build

Puff out your chest with the pride of ten men, and select the physique that most resembles yours.

  • Skinny_selected Skinny_selected
    Lean with a slighter bone structure and narrower shoulders.
  • Slim_selected Slim_selected
    Lean with shape. Neither skinny, nor muscle-bound.
  • Athletic_selected Athletic_selected
    Wider shoulders, chest and arms. V-shaped from shoulders to waist.
  • Broad_selected Broad_selected
    A man of generous proportions, mostly in the arms, chest and waist.
  • Skinny_selected
  • Slim_selected
  • Athletic_selected
  • Broad_selected

Swipe through
body types.

Arrow-left-black-2x Arrow-right-black-2x
Skinny_selected Skinny_selected
Lean with a slighter bone structure and narrower shoulders.
Slim_selected Slim_selected
Lean with shape. Neither skinny, nor muscle-bound.
Athletic_selected Athletic_selected
Wider shoulders, chest and arms. V-shaped from shoulders to waist.
Broad_selected Broad_selected
A man of generous proportions, mostly in the arms, chest and waist.
Have questions?

Give us a call:
202-250-3807

Or drop us an email:
service@hughandcrye.com

Your Fit Awaits. Enter your email address below.

Email Signup

Enter your email address below.
(Or select Next Step)

Have questions?

Give us a call:
202-250-3807

Or drop us an email:
service@hughandcrye.com

We found your fit


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