Ep 1: Disrupting the multi-billion dollar framing industry with Susan Tynan, founder of Framebridge
We all have treasured mementos from the trips we've taken or milestones we've reached. Whether it's a playbill or one-of-a-kind piece of art, the price tag is irrelevant—it's a treasured possession. But in order to properly preserve it, you have to leave it in the hands of a stranger, and spend hundreds of dollars and several weeks trying to get it framed. The excitement and sentiment is lost in the hassle. Enter: Susan Tynan and the custom online framing company Framebridge.
On this episode, Susan talks about the importance of paying your dues; challenges of simultaneously launching a website, app, and distribution center; and the special bond between a framing business and its customers.
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I tell my team we're very lucky...our customers love to share their stories with us, and we love to hear them.
Susan can be reached at @susanrtynan. Framebridge at @framebridgeinc and www.framebridge.com. The Protagonist: @hughandcrye, #theprotagonist.
The first photo above is from Drew Angerer for The New York Times. The second photo is of Susan, pictured with the Framebridge team.